FORT WORTH LOCKSMITH

Extra Locksmith

911 North Sylvania Avenue Suite 180, Fort Worth

4.6 360 reviews

• I called 3 days in a row about my key stuck in the ignition. I was told they have no techs in the area and to call back Sunday and Monday. I Did so both days. I waited 1.5 hours today for a tech to call me. I called them back they had no … More record of my earlier call and was told that they will relay the message. 5 minutes later I got a call from a tech/dispatch and was to told That they do not assist with key stuck in the ignition and would need to go to the manufacturer. Not sure if that is the truth but even if so, Why not tell the customer day one and not waste 3 day of my time? I called them back and asked for a manager. None happened to be available requested a call back and doubt it will ever come. I Will be filing a complaint about this to the BBB the Texas AG’s office today.
  Nathaniel Kirk ★☆☆☆☆ a week ago
• I found them online. I had spoken to several companies but went with Extra Locksmith because they were very professional and knowledgeable. . I gave them a call and they had my fob key programmed in less than 1 hour after speaking to them. … More Prices were very reasonable. Serviceman Benjamin was great, very friendly and professional. Definitely recommend and will use again if in need. Glad I chose them.
  erika robles ★★★★★ 3 months ago
• A great experience after getting the run around from 5 or 6 other lock smiths that would say they were coming but never showed up turned my frustrating day into a much better experience that evening. He stay until the job was complete … More and I felt satisfied with the work Barry did. Thank you so much Barry you’re a life saver......not to mention that it was my first day at a my job!!!! If I could give to 10 out of 5 stars I would!
  Ryan Borchardt ★★★★★ 3 months ago
• Benjamin was great! Good price, too, for your all metal key copy. $5
  Update: I met with Ben today 3/26/21 in the Extra Locksmith parking lot at 911 North Sylvania, Fort Worth. He agreed by phone to meet with me to look at 3 keys he made … More for me last December for a Toyota. All 3 keys would not fit in the ignition in cold weather. Today, he said the keys are fine because they fit in the ignition now. I repeated that in cold weather the keys do not fit; today’s weather is about 80 degrees. He maintained the keys are fine.
  If you look at the 3 keys they are thicker near the handle from the original key the copies were made from. I tried to show Benjamin this difference in the keys, but he refused to look. The keys need to be narrower near the handle. He refused to fix the keys.
  Benjamin’s attitude and service today was terrible. He had a very dismissive attitude and was rude. I told him I would be back in the cold weather so he can see the keys not fit. He said he won’t be working here that long. I needed another key copy made for a Lexus, but he refused to deal with the matter and told me to go find someone else to make that key. He seems to have some type of emotional complex if anyone dares to question the accuracy of his work.
  bob bobby ★☆☆☆☆ 3 months ago
• I was quoted 89.99 per lock, I told them I had double door no problem. The tech comes does work then brings a $!92 bill to my staff. Apparently this was considered two locks because it locks from inside also which you would think if this … More was the case he would have verified work before doing it at double the quoted price instead he did work then presented bill. I have had this lock changed twice prior always been charged for one lock .The only extra thing about this company is its lack of honesty in pricing watch out.
  Texas Tea ★☆☆☆☆ 5 months ago